AMEDIA NEWSPAPERS & MEDIA TITLES

New log-in and ID solution for more than 60 newspapers and media services online

URL
www.aid.no

My contribution
Product Design, Interaction Design, User Interface Design, Graphic Design, Visual Design, Concept Development, Information Architecture
Work done at Bekk Consulting

Challenge
Help counteract diminishing earnings from print advertising by unifying and elevating the online user experience for customers, while at the same time encouraging account creation and log-in to maximize data capture. Future proof product for any platform and device, and enable up-selling and possible future product/brand partnerships.

 

Process
Amedia is Norway’s largest publisher of local media titles, with a daily audience of more than two million readers and users. All of Amedia's newspapers operated independently online, although some of them shared a technical platform and a basic design. 

As Product Design Lead I led a team of three designers tasked to conceptualize, design and help implement a system for user sign-up, subscription and identification for all newspapers – to work on desktop and mobile. The goal was to have more users log in, gather more data about them and that way offer a better product alongside cross-/up-sales and incentives for becoming and/or staying a subscriber.

 ❝aID has been a success, something our customers are now realizing the benefits of. aID gives each customer access to our entire content universe, with all the digital added value we offer.
— Amedia Executive Vice President, Pål Eskås

An important part of the project was leading a discussion with the team around how the product would manifest as an MVP in the early stages of the project. The MVP was successfully launched, received and iterated upon – all on time and on budget.

A year and a half later, aID has managed to capture over 400 000 registered aID users. Norway has 5 million inhabitants.

My work on the project included planning and executing the overall user experience,testing and designing interactions, figuring out and mapping a complex user journey, developing a tone of voice (complete with examples), a logo (wordmark), an early version of a design manual for the new branded product, and leading and being hands on with specific UI and visual design details.

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